ZEPAY / FAQ / How to Create an Account and Order a Virtual Card
How to Create an Account and Order a Virtual Card
Compare cards, sign in and pay the one-time issuance charge. Top up separately after issuance.
Updated November 1, 2026
Quick answer
Choose a card and sign in to see the issuance payment instructions when available. Top up separately after issuance.
Check your account for current availability before sending any funds.
1. Compare the cards
Open Buy a card to compare the three options. Virtual Card · Mastercard is designed for everyday online payments; Virtual AI Card · Visa is only for AI services, not general purchases or non-AI subscriptions. Apple and Google Pay Card · Mastercard is intended for online purchases and phone payments (wallet support planned).
Compare the one-time issuance price, intended use and full conditions. Issuance pays for creating the card; it does not add spending balance.
2. Log in or create your account
Select Choose Card. If you are not signed in, Log in opens with your chosen card saved. New to ZePay? Choose Create account and use your email and a unique password. No name, phone number, country or identity document is requested.
3. Pay for issuance
After signing in, your selected card opens automatically. When issuance is available, review the one-time price and use the payment instructions shown for your order. If no instructions are available, wait before sending funds.
Issuance pays for creating the card. The card balance is funded separately.
4. Add funds after issuance
Once issuance is confirmed, open Top up in your account, choose the card and enter the amount you want to add. Review the quote for the credit amount, service fee and route fee.
If you paid and your card has not appeared
We issue cards after verifying that your payment has reached us. Confirmation times depend on the asset and network shown in your payment instructions. If you have paid and your card does not appear, contact ZePay support before sending another payment. Once we verify receipt, we will issue your card manually or refund your payment.
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